Account Closure
Submit a closure request through support so our operations team can verify your account, check pending obligations, and process it securely as per applicable regulatory guidelines.
Important
Use your registered email only
Closure requests sent from non-registered emails cannot be verified securely.
Closure flow
Request
Email from registered ID
Review
Ownership & eligibility
Clarify
Support may contact you
Close
After clearance
What to know
Account review
The team verifies account ownership, closure eligibility, and whether any dues, balances, or pending actions remain.
Depends on account status
Closure timelines may vary depending on pending balances, holdings, linked services, or additional verification requirements.
Updates through support
If the team needs clarification or documents, updates will be shared through your registered contact details.
How the closure process works
Follow these steps for a smooth account closure request.
Submit your request
Send an email from your registered email ID with your name, mobile number, client code, and reason for closure. This helps the operations team verify ownership quickly.
Account review
Our team reviews your account for pending dues, open positions, unsettled trades, linked services, and any outstanding obligations.
Verification & clarification
If additional verification is required, our team will contact you using your registered email address or mobile number.
Processing & closure
After successful verification and clearance of all obligations, your account closure request will be processed as per regulatory guidelines.
Before you submit a request
- Ensure there are no open trades, unsettled positions, or pending obligations.
- Transfer or redeem any remaining holdings before requesting closure.
- Check for unused balances, linked bank instructions, and active mandates.
- Keep your registered mobile number and email accessible for verification.
- Use your registered email ID for all closure-related communication.
Points to note
- Account closure may not be completed until all pending dues and operational checks are cleared.
- Any unresolved grievances, unsettled trades, or active linked services can delay processing.
- Closure-related instructions should be sent only through official EZ Wealth channels.
- If unsure about closure vs. temporary inactivity, speak to support before submitting.
Verification
Account review
The team verifies account ownership, closure eligibility, and whether any dues, balances, or pending actions remain.
Processing Time
Depends on account status
Closure timelines may vary depending on pending balances, holdings, linked services, or additional verification requirements.
Communication
Updates through support
If the team needs clarification or documents, updates will be shared through your registered contact details.
Alternative Option
Want to reactivate instead?
If your account is inactive and you only want to resume access, reactivation may be more appropriate than closure. Use the official reactivation portal to check next steps and complete the required re-KYC or verification process, if applicable.
Open Reactivation PortalStart your closure request through support
Share your registered details from your official email so the team can guide you on the next steps and process the case securely.